RETURN & REFUND POLICY

We want you to be satisfied with your purchase.


1. Return Eligibility

You may request a return if:

  • The product is damaged upon delivery

  • You received the wrong product

  • The product has a manufacturing defect

Returns must be requested within 3–7 days of delivery.


2. Non-Returnable Items

Due to hygiene and health reasons, used or worn support products (pregnancy belts, neck supports, etc.) cannot be returned unless defective.


3. Refund Process

  • Once approved, refunds will be processed within 7–10 business days.

  • Refunds will be issued via original payment method or bank transfer.

Shipping charges are non-refundable unless the mistake was ours.


SHIPPING POLICY


1. Delivery Areas

We deliver across Pakistan.


2. Processing Time

Orders are processed within 1–2 business days.


3. Delivery Time

Estimated delivery time: 3–5 business days, depending on location.

Remote areas may take longer.


4. Shipping Charges

Shipping charges may vary depending on location and promotions. Any applicable charges will be shown at checkout.


5. Delays

We are not responsible for delays caused by courier services, weather conditions, or unforeseen circumstances.